We are a pan-European manufacturer and supplier of high-quality and innovative attachments for the forklift industry. Hydraulic attachments as well as mobile and stationary weighing systems and camera systems are part of our delivery program. With a dedicated and customer-oriented team we manufacture and distribute this auxiliary equipment program. With all product groups we are able to offer a suitable solution for almost all fields of application. Our customers include forklift truck manufacturers and dealers both in Germany and abroad.
TO STRENGTHEN OUR COMMITTED TEAM WE ARE LOOKING FOR A (m/f/d)
Service Manager (m/f/d)
Tasks:
- Your job will focus on managing the Service department here at our headquarters in Herzogenrath.
- You will take responsibility for the service organization and its quality, revenue and cost management.
- In addition, you will be responsible for ensuring customer satisfaction and for the consistent further development of our service offering. Development and expansion of our customer service with a focus on the installation of our products such as mobile weighing technology, camera technology and, if necessary, hydraulic attachments, both in the office and in the field.
- The individual support of our customers is in your hands.
- They work closely with other areas, especially with sales, and always have the "big picture" in mind.
- You will encourage your employees and raise awareness of exceptional service.
- With their expertise, they ensure a smooth process.
Qualification:
- You have successfully completed technical training and further training as a master craftsman or technician. You bring complex professional and management experience in a similar activity as well as industry knowledge.
- You convince with an analytical and conceptual working style, business understanding and strong communication skills.
- Your strengths include persuasiveness, assertiveness and economic thinking and acting.
- A confident handling of the common MS Office programs as well as a good command of written and spoken English complete your profile.
Benefits:
- A challenging and equally exciting task awaits you, no two days are the same.
- We operate in an absolutely sustainable and promising market environment. We offer you a secure job with one of the market leaders in the industry. Here we offer freedom for personal responsibility and a high degree of independence. The provision of an appropriate representative company car, as well as the periphery to perform your work as efficiently as possible. Our focus is not only on the customer but also on the employee, which is why we naturally also offer the corresponding social benefits. The basis for your successful start in our team is a comprehensive training and continuous transfer of the necessary product knowledge.
This position arouses your interest? Then apply to us by submitting the relevant documents and, in the best case, become part of our international team.
We look forward to reviewing your materials and engaging in an exciting dialogue.
Your contact person:
Mario Lindenau, COO
